Return Policy

A structured evaluation process is applied to maintain product condition standards and ensure consistent handling.

Return Request Period
Return inquiries must be initiated within fourteen (14) calendar days following confirmed delivery.

Condition Requirements
To qualify for review, items must:
• Remain unused
• Be returned in original packaging
• Include all parts and hardware
• Show no signs of assembly or structural alteration

Non-Eligible Items
The following categories are excluded from return consideration:
• Clearance or final-sale merchandise
• Custom or made-to-order furniture
• Items that have been assembled
• Products returned without prior written authorization

Authorization Procedure
Before returning any product, customers must request approval via email. If eligible, return instructions will be provided.

Inspection & Refund
Returned items are reviewed within approximately five business days after receipt. Approved refunds are processed to the original payment method. Processing time may vary depending on financial institutions.

Shipping fees are non-refundable unless the return results from a confirmed internal fulfillment error.

Damage Notification
Visible shipping damage must be reported within forty-eight (48) hours of delivery and accompanied by photographic documentation.